What's your water score?

We are now in
Level 1 restrictions

Due to increased dam levels, we've eased restrictions back to Level 1. It’s still too early to tell if the recent rain is just temporary relief from drought or a sign that things are improving.

Level 1 water restrictions are in place across Greater Sydney, Blue Mountains and the Illawarra.

If your business uses water
outdoors, you will need to
apply for an exemption

Water restrictions target the outdoor use of drinking water, but there are some indoor water uses that are subject to restrictions, such as filling indoor swimming pools and operating car wash businesses in shopping centre car parks.

If your business relies upon water use as part of its operations, you’ll need to apply for an exemption.

Your business doesn't need to apply for an exemption if the water you use isn't drinking water or if you can operate within the current water restrictions.

Apply Now
Be part of the solution
or face a $550 fine
Icon gardens
Water gardens before 10am and after 4pm

If your business involves watering gardens or lawns, you may only do so a hand-held hose fitted with a trigger nozzle, a watering can or a bucket unless you have a business exemption permit.

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Only use compliant smart watering systems

Your business can only use compliant smart watering systems. These must be fixed and permanent (they can't be moved around like a sprinkler attached to a hose) with either single or multiple watering zones.

Icon topping up
Pools can only be topped up for 15 minutes per day

Your business can top up an existing pool or spa, using a hose fitted with a trigger nozzle, watering can or bucket. You can only do this to replace water lost through evaporation, not to replace water deliberately removed from the pool or spa.

Icon hosing
Hosing of hard surfaces is not permitted

Your business can use a broom to clean paths, driveways and other hard surfaces.
Your business can also spot clean hard surfaces for health, safety or emergency reasons, using a hose fitted with a trigger nozzle or high pressure cleaning equipment.

Icon refill pool
You can only fill a new pool with a permit

Your business will need to apply for a permit to fill a new pool/spa. You'll need to have an approved pool cover or lockable spa cover in use to be eligible for a business exemption permit.

Icon car washing
Washing your commercial vehicle

You can wash your car, truck or van using a bucket and sponge, hose with a trigger nozzle or at a commercial car wash. If you are washing a large number of vehicles you will need to apply for a business exemption permit.

If you are a commercial car wash, please apply for an business exemption permit.

A person's hands holding up a fines apply sign.

$550 fines are now in place

Do your bit to save water or you could face a fine of $550. If you see someone deliberately misusing water, you can make a report ​here.


Be a part of the solution

It’s not just your business that can help. Please share this with family and friends and together we can all do our part to protect Sydney’s water.