Water restrictions are now in place

What do they mean for you?

Water restrictions limit how and when we use drinking water outdoors and help reduce demand when we’re not getting enough rain.

Water restrictions apply to everyone in Sydney, the Blue Mountains and the Illawarra. This includes both residents and businesses.

If we all do our bit and save a little, it will make a big difference across Greater Sydney.

Find out more

Exemptions for businesses

Do you use water outdoors as a core part of your business?

We understand that some non-residential customers rely on using water outdoors and may need an exemption from the current restrictions.

You don't need to apply for an exemption if your business only uses water indoors or the water you use outdoors isn't drinking water.

*Exemptions do not apply to residential customers.

Apply for an exemption*

What's excluded from the restrictions?

Types of water excluded

  • Recycled water (supplied in some parts of Sydney through purple pipes)
  • Greywater (water from sinks, showers, washing machines etc)
  • Rainwater (as long as the tank/dam isn't topped up from, or switched to, the drinking water supply)
  • Bore water
  • River water (you need to have a licence)

Uses of water excluded

  • Water parks
  • Water used for firefighting, testing and related activities
  • Water used for dust suppression
Find out more

There are many ways to save water

Restrictions help us save water, but there are many other ways to save indoors and outdoors.

For more information on water saving tips, visit our tips page.